Airline reservation systems
An airline reservation system is a software platform used by airlines to manage flight bookings, seat availability, ticket sales, and other related operations. It plays a crucial role in streamlining airline operations and providing a seamless booking experience for customers. Here are the key features and functionalities typically found in an airline reservation system:
Flight Search and Booking: Users can search for flights based on criteria such as origin, destination, travel dates, and passenger count. The system provides real-time availability of flights and allows users to select their preferred flights and book tickets.
Seat Selection: Passengers can choose their seats during the booking process. The system displays a seat map of the aircraft, indicating available and occupied seats. Passengers can select seats based on their preferences, such as window or aisle seats, and see the corresponding pricing if applicable.
Fare Management: The system manages fares for different flight routes and cabin classes. It supports various fare types, such as economy, business, or first class, and can handle complex pricing structures, including different fare rules, discounts, promotional fares, and ancillary services.
Online Payment: Integrated payment gateways allow passengers to make secure online payments using credit cards, debit cards, or other available payment methods. The system should support multiple currencies and handle transaction processing efficiently.
Reservation Management: The system maintains passenger records and reservation details, including passenger names, contact information, travel itineraries, ticket numbers, and fare classes. It enables airlines to manage bookings, make modifications, issue tickets, and handle cancellations or rebooking requests.
Ancillary Services: The system may offer the option to purchase ancillary services, such as extra baggage, onboard meals, seat upgrades, travel insurance, or airport transfers. Passengers can add these services during the booking process or manage them later through the reservation management system.
Loyalty Programs: Integration with frequent flyer or loyalty programs allows passengers to earn and redeem points for flights or other benefits. The system tracks loyalty program membership details and provides relevant rewards and privileges to eligible passengers.
Flight Schedule Management: The system manages flight schedules, including departure and arrival times, flight durations, layovers, and aircraft assignments. It ensures accurate and up-to-date information on flight availability and schedules for passengers and airline staff.
Check-In and Boarding: The system facilitates online check-in, allowing passengers to select seats, print boarding passes, or receive mobile boarding passes. It manages the boarding process, including passenger manifest generation, seat allocations, and boarding gate management.
Integration with Distribution Channels: The reservation system integrates with global distribution systems (GDS) and other distribution channels to make flight inventory available to travel agents, online travel agencies (OTAs), and other third-party platforms. This enables wider distribution and increases the reach of the airline's inventory.
Reporting and Analytics: The system generates reports and analytics on various aspects, such as bookings, revenue, passenger demographics, and flight performance. These insights help airlines make data-driven decisions, track key performance indicators, and optimize operations.
Customer Support The system may include customer support features, such as live chat, email support, or a helpline, to assist passengers with inquiries, changes, or issues related to their reservations.
Features of Airline reservation systems:
- Highly Customizable System
- Fast and error-free online reservation facility
- Multi-city search option
- Reservation Management
- UInventory Management
- Multi-currency support
- Multi-language support
- Payment gateway integration
- Mobile-friendly design
How Airline Reservation System Is Beneficial For Travel Business?
Airline Reservation System is complete airline quotation booking system helps airlines to distribute flight tickets online across multiple channels and optimize reservations for upcoming flights.
Airline reservation system helps travel companies to integrate all flight-related data into online portal to provide customer with wide variety of flight options with competitive flight fares.
Airline reservation system, also known as Flight Reservation System is complete airline reservation software solution integrate GDS/Flight XML services in travel agent travel portal so they can easily access all flight data and functionality online to reduced operational cost, development and maintenance time.
Also this flight reservation system allows booking flights with other travel services such as hotels, tours, activities, dynamic packages, transfers and more to improve customer experience, increase online bookings and revenues.
Airline Reservation System provides online reservations and inventory management solutions and incorporate flight schedules, flight fares, fare tariffs, seat availability, passenger reservations and records of flight ticket bookings in travel website.
