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Flight Extranet Portal
A flight extranet portal is a web-based platform or
application that allows airlines, travel agents, and other authorized users to
access and manage flight-related information and services. It serves as a
central hub for various activities related to airline operations, ticketing,
reservations, and other functions.
Here
are some key features typically found in a flight extranet portal:
1.
Flight Availability and Booking: Users can check the availability of
flights, view schedules, and make bookings for passengers. This includes
searching for flights based on various criteria such as date, time,
destination, and class.
2.
Fare Management: The portal enables users to manage fares and
pricing for different routes and classes. Airlines can set and update fares,
discounts, and promotional offers. Travel agents can access fare information
and make bookings accordingly.
3.
Seat Management: Airlines can manage seat inventory, assign seats to
passengers, and handle seat upgrades or changes. Travel agents can view and
select available seats for their customers.
4.
Ancillary Services: The portal allows users to offer and manage
ancillary services such as baggage allowances, in-flight meals, seat upgrades,
and special assistance requests. Passengers or agents can add these services to
their bookings.
5.
Reservation Management: Users can view, modify, or cancel flight
reservations. This includes handling changes in travel itineraries, passenger
details, or flight schedules. Travel agents can access and manage multiple
reservations for their customers.
6.
Reporting and Analytics: The portal provides reporting tools and
analytics to track flight bookings, revenue, passenger statistics, and other
performance metrics. This helps airlines and agents make informed business
decisions.
7.
Communication and Notifications: The portal facilitates
communication between airlines and travel agents. It may include features such
as messaging, alerts, and notifications related to flight updates, schedule
changes, or booking confirmations.
8.
Payment Processing: The portal integrates with payment gateways to
handle secure and seamless online transactions. It enables users to make
payments for flight bookings and other services.
9.
Integration with Global Distribution Systems (GDS): Flight extranet
portals often connect with GDS systems to access real-time flight data,
availability, and inventory. This ensures accurate and up-to-date information
for users.
10.
User Management and Access Control: The portal provides user
management features, allowing airlines to control access and permissions for
different user roles such as administrators, agents, or employees. It ensures
data security and privacy.
Flight extranet portals play a crucial role in streamlining
flight operations, improving customer service, and enhancing collaboration
between airlines and travel agents. These platforms help automate processes,
reduce manual effort, and provide a centralized interface for managing
flight-related activities.
