Hotel Extranet System

A hotel extranet system is a web-based platform that allows hotels to manage their inventory and availability across multiple distribution channels. It serves as a central hub for managing hotel bookings, rates, and reservations, and facilitates communication and data exchange between the hotel and various online travel agencies (OTAs), global distribution systems (GDS), and other third-party channels.

Here are some key features and functionalities typically found in a hotel extranet system:

1. Inventory Management: Hotels can update and manage their room inventory, including room types, availability, rates, and restrictions (e.g., minimum stay requirements, blackout dates).

2. Rate Management: Hotels can set and modify room rates based on factors such as occupancy, seasons, and demand. They can also implement different rate plans and promotions.

3. Reservations and Bookings: Hotels can view, modify, and confirm reservations received from various channels in real-time. They can also create new bookings manually and allocate rooms to specific channels.

4. Channel Connectivity: The extranet system connects with multiple online distribution channels, including OTAs (such as Booking.com, Expedia, or Airbnb) and GDS, allowing hotels to distribute their inventory to a broader audience.

5. Reporting and Analytics: The system provides reporting tools and analytics to help hotels analyze their performance, track bookings, monitor revenue, and identify trends. This data can be used to make informed decisions and optimize revenue management strategies.

6. Communication and Messaging: The extranet system enables communication between hotels and their distribution partners. Hotels can receive reservation notifications, update availability, and exchange messages related to specific bookings.

7. Content Management: Hotels can manage their property information, including descriptions, amenities, room images, and policies, to ensure accurate and up-to-date content across different channels.

8. User Access and Roles: The extranet system supports different user roles and access levels, allowing hotels to assign specific permissions to staff members or partners.

9. Rate Parity and Availability Control: The system helps hotels maintain rate parity (consistent rates across channels) and control availability to avoid overbooking or underselling.

10. Integration: Some extranet systems offer integration with property management systems (PMS) or revenue management systems (RMS) to streamline operations and data synchronization.

Overall, a hotel extranet system streamlines the distribution and management of hotel inventory, simplifies the booking process, and provides tools to maximize revenue and occupancy.