Travel CRM Software solution specifically designed for TMCs and DMCs, Sales query Management
the very cost-effective solution which is designed considering all categories of travel partners. It's easy to use for various Travel Partners and helps them organize their Corporate & Customer data, Automates Query Management, Initiates Payment Requisition, Allows Voucher Printing & Mailing, Gen-erates Invoices, Quotation Generation of contracted suppliers, Sightseeing and Transfers etc. Additional features like Itinerary Generation.
Specialized CRM for Travel Industry Businesses in the Travel Industry our CRM is applicable for
- Historic inns and Boutique Hotels
- Tour Operators
- Fixed Tour Operators / Agents
- Travel Agencies
- Full Service Hotels
- MICE (Meetings Incentives Conference & Exhibitions) Travel Companies
- Hotel Chains
- Motels
- Fixed Tour Operators / Agents
- Upscale Luxury Hotels & Hotel Chains
- Boutique Hotel Chains
- Customized Tour Operators / Agents
- B&B Hotels (Bed & Breakfast Hotels)
- Travel Agencies that undertake MICE (Meetings Incentives Conference & Exhibitions
- Other speciality Hotels & Hotel Franchisee
- Boutique Hotel Chains
- Leisure Centers
- B&B Hotels (Bed & Breakfast Hotels)
- Suite Hotels
- Fixed Tour Operators / Agents
- Resort Hotels
- Convention and Conference Hotels
- Travel Agents
Dashboard
- Daily Query Summary
- Query Status Report
- Top 10 Agent Information
- Most Selling Destinations
- Month-wise Query Information
- To Do List
Key Features
- Lead Management
- Invoice Generation
- Query Management
- Document Management
- Voucher Generation
- Contact Management
- Reports
- Itinerary Builder
- Sales Management
- Alerts and Notifications
- Package Builder
- Complaint Management
Lead Management
- Daily Query Summary
- Query Status Report
- Top 10 Agent Information
- Most Selling Destinations
- Month-wise Query Information
- To Do List
Sales Management
- Dynamic, instant visualization of pipeline, processes & activities
- Focus on revenue target & high-priority activities
- Robust reporting & management
- Multiple Lead Stages of better monitoring and control
Incoming Query
- Direct Mail Integration to remove manual Intervention
- Direct integration with a website for Inquiry Form
- Users can Approve or Discard Query
- Quick search for specific Queries
- Easy conversion of Leads into Queries
Query Tracker
- Online Tracking of All Queries
- Focus on revenue target & high-priority activities
- Robust reporting & management
- Multiple Lead Stages of better monitoring and control
MICE Query Management
- Complete information capture of MICE Query
- Option to capture service information Hotel, Sightseeing and Transfer etc
- Auto Generation Query ID with Auto Send Feature
- Auto Assigning of Query to Respective operation staff
- Query Prioritization -High, Medium and Low
- TAT (Turnaround) for Each Query with Timestamp
- Auto Email Notification for Better Monitoring
- Auto Email Receipt Information
Supplier communication
- User can send any query to respective supplier such as Hotel,Sightseeing, Transfer etc
- Option to send query DMC for tacking single quote to all services
- Supplier can response through E-Mail
- Auto E-Mail Reader feature to capture supplier communication in query
- Operation Staff can approve or send further communication to supplier
- Support multiple supplier communication
